[PLUG-JOBS] please post
Schroeder, Jill
Jill_Schroeder at mentor.com
Tue Sep 13 20:03:59 UTC 2005
Job Posting Title: Collaboration Administrator
Job Requirements
Responsible for design, development, procurement, installation,
day-to-day maintenance, and upgrade of collaboration services hardware
and software to support MGC business.
1. Install, support and configure computer and operating systems and
applications.
2. Develop, maintain, document and upgrade tools and systems used within
specified environments.
3. Provide assistance to user community by answering questions,
troubleshooting problems and providing informal one-on-one training when
needed. Respond to help tickets and provide after hour (on call)
support.
4. May include one or more of the following: schedule and manage routine
system backups and provide disaster recovery services including: backup,
restoration and power management. Monitor, optimize and tune systems,
(i.e. computer, phone etc). Maintain data security. Provide change
management and capacity planning.
5. Evaluate and act as liaison to software and hardware vendors.
6. Document processes, procedures, configuration and application usage.
Enter data for user and hardware records and tracking. Create user
accounts and passwords.
7. Technical skills required for this position include:
a. Client/Server Tools
b. Data networks
c. Hardware installation and support
d. System and technology integration
e. Enterprise Instant Messaging
f. Video Conferencing System installation and support
h. Mobile device & infrastructure service
Job Qualifications
Your experience includes - 2 years direct experience supporting
email/calendaring clients - Experience supporting instant messaging
and/or web collaboration tools - Experience with multimedia
presentations - Experience supporting mobile/wireless devices (mobile
phones, PDAs, etc) - Experience supporting audio/video conferencing
systems - Experience with UNIX or Linux preferred - Knowledge of
Microsoft technologies - Knowledge of Application/Presentation sharing
technologies - Knowledge of Audio and Video conferencing technologies -
Knowledge of Wireless devices used to stay connected - BS in Computer or
Information Science or equivalent experience.
To apply, please send resume to:
Jill_schroeder at mentor.com
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