[PLUG-JOBS] Sr Support Engineer / Team Lead at Jama Software (SysAdmins encouraged to apply!!)

[Aimee Fahey]

Jama Software is hiring a Senior Support Engineer

The Jama Support team oversees the support of both hosted and on-premises implementations of our products and engages with existing and prospective customers.  In this role, you’ll use your product understanding (including 3rd party integrated products) to provide report design and development, respond to escalated and more complex support & configuration issues, monitor team workload, partner with Development on prioritization of defects and feature requests, ensure SLAs are met, and provide custom scripting for complex solutions and workarounds.  A multi-platform support background, ideally in a senior tech support or sysadmin role, is ideal.

At Jama, our core product is Contour (http://www.jamasoftware.com/contour/), the agile way to communicate requirements and manage complex projects.  Our Support team is growing and that's why this position is open.  We’ve evolved over the past five years, growing from a bootstrapped startup to establishing ourselves as a financially strong, profitable company that continues to grow and thrive.  We're located in the Pearl and have awesome benefits, great employee culture, and plenty of bike parking inside the office.

Our job posting & online application is : http://www.jobscore.com/jobs/jamasoftware/senior-support-engineer/betnR2WI8r4BJjeJe4bk1X

(Note - I will respond to you within 1 business day upon receipt of application).

Thanks!

Aimee Fahey
Recruiting Consultant
Jama Software