[PLUG-TALK] swapping Comcast supplied modem for purchased one ...

[wes]

my suggestion is to call earlier in the day so you get someone local.

you're calling 1-800-comcast, right?

-wes


On Wed, Nov 28, 2012 at 11:03 PM, Michael Rasmussen <michael at jamhome.us>wrote:

> On Wed, Nov 28, 2012 at 10:32:29PM -0800, wes wrote:
> > yes, you have to call them and register it.
>
> Is there a magic phrase to use?
>
> I just spent 40 minutes with lovely Suzanna (Savanha?) who kept calling me
> Mr. Michael
> and who clearly didn't grok the problem.
>
>
>
> > -wes
> >
> >
> > On Wed, Nov 28, 2012 at 10:31 PM, Michael Rasmussen <michael at jamhome.us
> >wrote:
> >
> > > Should that be plug and play?
> > > Do you need to call Comcast and have them do something to allow the new
> > > device to route?
> > >
> > > All the status lights are good, I get a DHCP address.
> > > But no connectivity.
> > >
> > > I've only been on hold for 45 minutes . . .
> > >
> > >
> > > --
> > >       Michael Rasmussen
> > >     http://www.jamhome.us/
> > > Be Appropriate && Follow Your Curiosity
> > > _______________________________________________
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> > >
>
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>
> --
>             Michael Rasmussen, Portland Oregon
>           Be Appropriate && Follow Your Curiosity
>   Other Adventures: http://www.jamhome.us/ or http://gplus.to/MichaelRpdx
> A special random fortune cookie fortune:
> Karma is a bitch.  Unless you can't say "bitch" in the Washington Post,
> in which case karma is, uh, a fickle strumpet or something.
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