[PLUG-TALK] opinion poll: cheapest products

[Aaron Burt]

On Tue, Sep 11, 2012 at 09:36:09AM -0700, wes wrote:
> I recently got into an argument with someone who was Wrong On The Internet

*Everyone* is Wrong On The Internet.  And then you add in the trolls,
conspiracy theorists, right-wing wackos, left-wing wackos [raises hand],
libertarian wackos, and people who use the Harvard Comma.

> Did GoDaddy customers get what they paid for?

Yep.  They paid for low grade service with minimal guarantees, and got
that.  They could have paid a lot more (both in dollars and possibly in
hassle) and gotten something more reliable.

It's one of the downsides to "disruptive" services.

> Did GoDaddy customers deserve to be hurt?

I don't understand the question.  Do loyal McDonald's customers deserve
heart disease?  Do amateur carpenters deserve splinters?  Folks get hit by
the unexpected side-effects of their choices all the time, and "deserving"
doesn't figure into it, in my book.

I guess I'm not very good at righteousness or retribution. :)

> Did / do GoDaddy customers have any right to complain?

Sure.  They have a right to free speech, and a right to demand better
service, and even a right to demand gold-plated flying ponies.

And GoDaddy has a right to say, "so what?"  Which is what I expect them to
do as soon as folks find some other shiny thing to get distracted by.