[PLUG-TALK] User interface design: putting form before function

Galen Seitz galens at seitzassoc.com
Wed Oct 12 13:58:25 PDT 2016

On 10/12/16 12:44, Rich Shepard wrote:
>    Yesterday I had a very interesting lesson in why designers should put
> function before form. In this case, it was the visual cue on how to open a
> door.
>    I attended meetings in a downtown Portland office tower. All the
> conference room doors have vertical pipe handles on the outside. I, and
> everyone else who did not work in those offices, pulled to open the door.
> This did not work because the doors open into the rooms. Of course, the
> insides of the doors also have long vertical pipe handles on them. These did
> work for opening the door from the inside.
>    We are so used to pulling on an vertical pipe handle to open a door, and
> expect a metal plate on the wood door if it's to be pushed to open, that all
> of us stood there pulling on the darn doors until someone inside told us to
> push the things.

Sorry, I can't help but think of this classic from Gary Larson:

Galen Seitz
galens at seitzassoc.com

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