[PLUG] Helpdesk software

[T]

Thanks Russ, I was just looking at that (after removing
'site:plug.skylab.org' from my search restrictions)...  Good to hear
that someone here is using that successfully.

*Thanks* for the feedback!

TK

On Sat, 2002-04-27 at 21:47, Russ Johnson wrote:
> I use Request Tracker at work. It run (in one instance) 3 helpdesks
and our 
> customer support ticketing system. It supports various dbs, including
mySQL 
> and Postgres. It's at http://fsck.com/projects/rt/
> 
> At 09:36 PM 4/27/2002 -0700, you wrote:
> >Hi all,
> >
> >   Just wondering if anyone can point me in the direction of a good
> >helpdesk software package?  Free or cheap is best, although if the
> >features warrant it, I may be able to push a P.O. through.  I'm
afraid I
> >don't yet know everything that I may need (although inventory & issue
> >tracking are at the top of the list).
> 
> Russ Johnson
> Stargate Online

TK

-- 
"To know recursion, you must first know recursion"