[PLUG] Anybody heard of this: A WARNING TO OUR CUSTOMERS ?

Zoltar the Magnificent bill at coho.net
Sat Mar 23 21:54:28 UTC 2002


Got this from GoDaddy.com, the registrar for my domain.  Anybody heard anything
about this?  I know there've been a few discussions about evil registrars, but
this seems beyond the pale.


 

Please be aware that Verisign, Inc. (formerly Network Solutions) is sending via
the US Mail, what we believe to be deceptive and predatory domain expiration
notices.  

The purpose behind these notices is to get the unsuspecting customer to
transfer to and renew their domain name(s) with Verisign Inc. at significantly
higher prices.

The domain expiration notices are designed so that it is not obvious that the
notices are from Verisign, Inc. as opposed to Go Daddy Software. To see a copy
of one of these deceptive expiration notices, please go to the following URL:
http://www.godaddy.com/gdshop/private_vsrn.asp?display=letter.

Those customers who fall prey to the Verisign, Inc. scheme will have their
domain name(s) renewed at a price more than 3 times higher than would be the
case if they renewed with Go Daddy Software. 

For a .com, .net or .org domain name renewal, the victimized customer would pay
$29.00 to Verisign, Inc. instead of the $8.95 charged by Go Daddy Software.  

Those customers who fall prey to this scheme, will not receive any better
service or value.  They will however be tricked out of $20.05 per domain name.

Renewal notices from Go Daddy Software are sent via email, and always mention
the Go Daddy name.  You can be sure that any communications you receive
concerning your domain name that do not explicitly and obviously display the Go
Daddy name are not from Go Daddy Software.

If you believe, as we do, that this practice of Verisign Inc. is misleading,
predatory and improper, we invite you to make your feelings known by writing to
ICANN (who is the governing body for all Registrar’s and Registries) and to
Verisign Registry.  Email links for both are provided below.

Sincerely,

Bob Parsons, President
Go Daddy Software, Inc.

ICANN Registrar Complaint Form (hosted at InterNIC)
http://www.internic.net/cgi/registrars/problem-report.cgi

VeriSign Registry Customer Service
info at verisign-grs.com
Phone: 703-948-3200

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