[PLUG] Signal:Noise -- an Observation

[Felix Lee]

Rich Shepard <rshepard at appl-ecosys.com>:
>   Too many exchanges that should be private (i.e., person-to-person) are
> posted to the list instead. A benign example is Keith's request of last
> evening for a contract attorney reference. Three responses to his request
> went to the list rather than directly to him. Why? If others want to know
> they can ask Keith by direct e-mail what names he's received.

[cut]

>   Please think about this when a question is posted to the list and you
> respond to it. Many times the answer would be of general interest and should
> be captured in the list archives. Too often that is not the case.

I'm confused.  these two paragraphs contradict each other.
--