[PLUG] I gots me them ol' DSL blues

Galen Seitz galens at seitzassoc.com
Mon Feb 21 18:04:53 UTC 2005


Ovid <publiustemp-plug at yahoo.com> wrote:

> --- Galen Seitz <galens at seitzassoc.com> wrote:
> > Assuming your phone company is providing DSL connectivity, they
> > should
> > be able to assist in tracking down the problem.
> 
> Nope.  Phone by Qwest.  DSL by Earthlink.
> 
> In any event, it's a tossup who offers worse customer service.
> 

But it's Qwest that is providing an ATM circuit to connect you with
Earthlink, correct?  Qwest can at least tell you whether they are seeing
anything funny with their DSLAM equipment.  Ideally I would try to get
them on the phone while you are experiencing the problem.

galen



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