[PLUG] Suse 9.3 from Fry's

[John Jordan]

OK, I mentioned earlier that I bought Suse 9.3 from Fry's at a sale 
price of $69.99, which is less than I can get it academic. So 
tonight I had some free time and I opened the box. There is a 
CD/DVD case that contains the CDs and DVD. A tape across the 
opening says "by breaking the seal you accept the Novell Upgrade 
Protection Terms at www.suse.de.maintenance/agb_int.

So I browse my way to www.suse.de.maintenance/agb_int, only to 
find a multipage legal document. After reading it I find that it 
disclaims all the benefits described on the package. E.g., the 
outside of the box says I am entitled to 90 days of free installation 
support. The legal document says I am entitled to no support of 
any kind. Yeah, yeah, I could sue them under some consumer 
protection law and claim that the advertised benefit takes 
precedence over the legal document. Horse pucky. Maybe so, but 
life is too short to deal with that kind of BS.

So later I will return the box to Fry's for a refund. If I can't count on 
support from Suse, then I might as well just download the free 
version.