[PLUG] Suse 9.3 from Fry's

Vram lamsokvr at xprt.net
Thu May 5 07:17:22 UTC 2005


John Jordan wrote:

>OK, I mentioned earlier that I bought Suse 9.3 from Fry's at a sale 
>price of $69.99, which is less than I can get it academic. So 
>tonight I had some free time and I opened the box. There is a 
>CD/DVD case that contains the CDs and DVD. A tape across the 
>opening says "by breaking the seal you accept the Novell Upgrade 
>Protection Terms at www.suse.de.maintenance/agb_int.
>
>So I browse my way to www.suse.de.maintenance/agb_int, only to 
>find a multipage legal document. After reading it I find that it 
>disclaims all the benefits described on the package. E.g., the 
>outside of the box says I am entitled to 90 days of free installation 
>support. The legal document says I am entitled to no support of 
>any kind. Yeah, yeah, I could sue them under some consumer 
>protection law and claim that the advertised benefit takes 
>precedence over the legal document. Horse pucky. Maybe so, but 
>life is too short to deal with that kind of BS.
>
>So later I will return the box to Fry's for a refund. If I can't count on 
>support from Suse, then I might as well just download the free 
>version.
>
>
>  
>

Are you sure about that....

I have always gotten 90 day of basic support from Suse/Novell


Vram






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