[PLUG] First Tech Credit Union "microsoftens" web interface

[Lancashire, Pete]

todays rant

save documentation in plain ascii text, append the
filename to have .txt at the end.

submit it

it is rejected because it is not in an acceptable format.

s/txt$/doc/ the filename, and resubmit

documentation accepted with a 'very well done' reply

-pete



> -----Original Message-----
> From: Lancashire, Pete [mailto:plancashire at ci.portland.or.us]
> Sent: Friday, May 05, 2006 12:11 PM
> To: 'General Linux/UNIX discussion and help; civil and on-topic'
> Subject: RE: [PLUG] First Tech Credit Union "microsoftens" 
> web interface
> 
> 
> May I see the standard, policy or procedure on software testing ?
> 
> they are ...
> 
> What standard, policy, or procedure do you use to comfirm the software
> provided
> meets the terms of the contract ?
> 
> ah ... 
> 
> What standard, policy, or procedure do you use to determine 
> if the contract
> should be considered complete and payment made ?
> 
> well ...
> 
> -pete "can't say where those questions were wanted to be asked"
> 
> 
> 
> 
> > -----Original Message-----
> > From: fh hillsboro [mailto:linux at frankhunt.com]
> > Sent: Friday, May 05, 2006 12:04 PM
> > To: General Linux/UNIX discussion and help; civil and on-topic
> > Subject: Re: [PLUG] First Tech Credit Union "microsoftens" 
> > web interface
> > 
> > 
> > I am seeing similar issues:
> > 
> > RANT = ON
> > 1) they conveniently allow for the "Naming" of accounts.  
> > This is a good 
> > thing, especially if, like my family, you have three checking 
> > accounts 
> > and several savings accounts.  Now, along comes bill payer 
> > insisting on 
> > an ACCOUNT NUMBER.  Huh?  Of course all the account numbers 
> > changed so 
> > you have to look that up first.
> > 2) again with bill payer - what is error 171?
> > 3) still more with bill payer - how come it cant seem to 
> > figure out that 
> > 82 and 82.00 are the same?  The old system could.
> > 4) they need better music on hold since I have spent several 
> > hours there 
> > (no joy).
> > 5) still even more with bill payer - I tried to pay a bill 
> > this AM.  It 
> > was "accepted" but there is no record that it was paid.  It 
> is not in 
> > any of the transaction logs.  SO, I tried paying it AGAIN.  
> > This time I 
> > get: 
> > The payment for the following payee(s) could not be processed!
> > Please check the amount and Withdrawal date.
> > AT&T
> > 
> > a) the amount is correct
> > b) i tried several withdrawal dates
> > 6) when sending a complaint from the "contact us" page, I 
> get: We are 
> > sorry. Your post was not received at this time. Please try 
> > again later.
> > 
> >  *WTFO???*
> > 
> > I am curious if ANY testing was done with this software.  Based on 
> > empirical data, the answer is NOPE.
> > 
> > Set RANT=OFF
> > 
> > 
> > Sorry, I just had to vent.
> > 
> > 
> > 
> > Galen Seitz wrote:
> > > Russ Johnson <russj at dimstar.net> wrote:
> > >
> > >   
> > >> Keith Lofstrom wrote:
> > >>     
> > >>> Any other First Tech Credit Union customers here?  They 
> shut down
> > >>> from April 28 through March 1, to bring up a new web 
> > interface.  It
> > >>> came up today (Tuesday), and was very slow.  It seems to 
> > be Internet
> > >>> Explorer specific, and less capable than the old web 
> > interface.  It
> > >>> did not receive much independent testing.
> > >>>
> > >>>       
> > >> I'm not having any issues with Firefox and the 1st Tech 
> > online banking...
> > >>     
> > >
> > > I just logged in and encountered the following problems.
> > >
> > > 1. username is partially obscured by surrounding box
> > >
> > > 2. password manager offers to remember the login, but only 
> > has a single
> > >    button labeled "OK".
> > >
> > > 3. link to history before May is missing.  This morning it 
> > was there,
> > >    but brought up a blank window.  I guess that's one way 
> > to solve the
> > >    problem.
> > >
> > >
> > > I know other members that are seeing accounts that don't 
> > belong to them
> > > listed in with their own.  You might want to keep a close 
> > watch on your
> > > account until the dust settles.
> > >
> > >
> > > galen
> > >
> > > _______________________________________________
> > > PLUG mailing list
> > > PLUG at lists.pdxlinux.org
> > > http://lists.pdxlinux.org/mailman/listinfo/plug
> > >
> > >   
> > 
> > -- 
> > Frank Hunt
> > Confused Linux Admin
> > General Nuisance
> > Web Weasel
> > 
> > _______________________________________________
> > PLUG mailing list
> > PLUG at lists.pdxlinux.org
> > http://lists.pdxlinux.org/mailman/listinfo/plug
> > 
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