[PLUG] A New Issue: Can't Print

Rich Shepard rshepard at appl-ecosys.com
Thu Jan 25 00:57:41 UTC 2007


   This has become a major PITA. I just tried to send a pdf file to the
printer using lpr. It never came out; when I look at /usr/sbin/printers,
there it sits in the jobs queue.

   I've restarted cupsd.

   I'm able to ping the printer (it's a node on the network).

   Looking at running processes I find these:

5481 ?        S      0:00 /usr/bin/gs -dQUIET -dDEBUG -dPARANOIDSAFER -dNOPAUSE
5482 ?        S      0:00 laser5_duplex 1559 root Printer Test Page 1 
5483 ?        S      0:00 socket://lj5:9100/ 1559 root Printer Test Page 1

   /var/log/cups/error_log ends with:

I [24/Jan/2007:16:49:25 -0800] Adding start banner page "none" to job 1559.
I [24/Jan/2007:16:49:25 -0800] Adding end banner page "none" to job 1559.
I [24/Jan/2007:16:49:25 -0800] Job 1559 queued on 'laser5_duplex' by 'root'.
I [24/Jan/2007:16:49:25 -0800] Started filter /usr/lib/cups/filter/pstops (PID 5480) for job 1559.
I [24/Jan/2007:16:49:25 -0800] Started filter /usr/lib/cups/filter/pstoraster (PID 5481) for job 1559.
I [24/Jan/2007:16:49:25 -0800] Started filter /usr/lib/cups/filter/rastertopcl (PID 5482) for job 1559.
I [24/Jan/2007:16:49:25 -0800] Started backend /usr/lib/cups/backend/socket (PID5483) for job 1559.

   /var/log/cups/access_log ends with:

localhost - - [24/Jan/2007:16:49:15 -0800] "POST / HTTP/1.1" 200 121
localhost - - [24/Jan/2007:16:49:15 -0800] "POST /printers/ HTTP/1.1" 200 365
localhost - - [24/Jan/2007:16:49:25 -0800] "POST / HTTP/1.1" 200 386
localhost - - [24/Jan/2007:16:49:25 -0800] "POST / HTTP/1.1" 200 386
localhost - - [24/Jan/2007:16:49:25 -0800] "POST / HTTP/1.1" 200 80
localhost - - [24/Jan/2007:16:49:25 -0800] "POST /printers/laser5_duplex HTTP/1.1" 200 14812

   In the past when a job wouldn't print it usually turned out to be a stuck
socket or other printer process. Not now.

   What critical step have I overlooked?

Rich

-- 
Richard B. Shepard, Ph.D.               |    The Environmental Permitting
Applied Ecosystem Services, Inc.        |          Accelerator(TM)
<http://www.appl-ecosys.com>     Voice: 503-667-4517      Fax: 503-667-8863



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