[PLUG] Vonage and Comcast

[Kirk Goins]

Dan Herrington wrote:
> Thanks wes, I'll try that.
>
> Sent from my iPhone
>
> On Jan 6, 2009, at 4:13 PM, wes <plug at the-wes.com> wrote:
>
>   
>> I work for a company that employs a lot of people using IP phones at  
>> their
>> homes. I have noticed a spike in quality complaints recently with  
>> people on
>> Comcast. It's not bad (yet), but it does indicate something is going  
>> on. My
>> current solution is to have them reboot the modem and it seems to  
>> clear up
>> for a while. Some people have started rebooting their cable modem  
>> each day
>> before starting work.
>>
>> -wes
>>
>> On Tue, Jan 6, 2009 at 1:50 PM, Daniel Herrington  
>> <herda05 at gmail.com> wrote:
>>
>>     
>>> Does anyone here use Vonage (VOIP)?
>>>
>>> For the past month or so we've been having problems with our Vonage  
>>> phone
>>> service. Someone calls, or we call them, and we can hear them  
>>> clearly, but
>>> our voices break up to them. I'm hesitant to call Vonage because I  
>>> think
>>> they'll tell me it's the network.
>>>
>>> I know it's not a download issue, becuase we can clearly hear  
>>> people on the
>>> line. If anything, it would be the upload from our house out to  
>>> vonage.
>>> SinceI saw that Comcast is playing with their network ports and just
>>> generally screwing with us again, maybe they're messing with the  
>>> packets to
>>> push people to their own VOIP? Does anyone else use Vonage and have  
>>> you
>>> seen
>>> any problems?
>>>
>>> thanks,
>>>
>>> --
>>> Daniel B. Herrington
>>> Director of Field Services
>>> Robert Mark Technologies
>>> dherrington at robertmarktechnologies.com
>>> o: 651-769-2574
>>> m: 503-358-8575
>>> _______________________________________________
>>> PLUG mailing list
>>> PLUG at lists.pdxlinux.org
>>> http://lists.pdxlinux.org/mailman/listinfo/plug
>>>
>>>       
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>>     
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>   
I gave up on Comcast for anything other tha TV. Way Too Many network 
problems and all the tech know to do is check signal levels. I couldn't 
keep VPN connections to much of any where live. Now with FIOS, no such 
problems.