[PLUG] network connection issue
Randy Stapilus
stapilus at ridenbaugh.com
Mon Mar 15 22:11:30 UTC 2010
Around Thanksgiving I picked up a notebook at Free Geek, outfitted
with Ubuntu, for use by my brother in law in northern California. We
also set up a wireless broadband system for the house. His computer
literacy is very limited, but he just uses it mainly for web surfing,
and for the last four months it has been working fine.
Yesterday, he started it up and seems to be blocked from going
online. All the wireless and modem equipment seems to be operating as
per normal, and the notebook is otherwise functioning okay.
I've tried a few basic checks to try to figure out what the problem
is, but no luck. Firefox had the "work offline" box checked at one
point, but we got it de-checked and it's still not connecting. (The
error messages we get, when asking the browser to go to a URL, have
been "server not found.")
BIL would not have *intentionally* made any changes to settings, but
might have inadvertently done something - the computer's touch pad
and even keyboard are very sensitive.
His ISP, AT&T, wants extortionate amounts of money to put someone on
the line and work it through. (Apparently Linux isn't included in
their basic support.)
Any suggestions?
Randy Stapilus
www.ridenbaugh.com
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