[PLUG] Setting ADSL Bandwidth

[Rich Shepard]

   Last Monday I upgraded my Aracnet account to the maximum bandwidth that
Frontier reports for my location (3M down, 768K up). The change was supposed
to take no longer than 48 hours. It is now a week and my bandwidth has not
incresed (according to speedtest.net).

   Isn't such a change a matter of a few keystrokes by the Telco?

   Aracnet/SpiritOne tech support sent Frontier a query on Thursday but has
not had a response since then. I'm trying to understand where the problem
might be.

Rich