[PLUG] System Sees only Half Installed RAM

[Russell Johnson]

On Feb 11, 2012, at 3:18 PM, Rich Shepard wrote:

>   I successfully upgraded the BIOS on my Dell Latitude E5410 from version
> A03 to A11. With this newest version the system is supposed to recognize and
> use all 8G of installed memory. But, it still sees only 4G.
> 
>   Does anyone here have thoughts on what I should do to make all RAM visible
> and usable? If not, I call Dell tech support on Monday.

The first test is to look in the BIOS to see if the BIOS is in fact, seeing all the RAM. If it is, then it's a software issue. If the BIOS isn't seeing all the RAM, then I suspect a hardware issue that a BIOS update will not resolve. 

But that last part is just an educated guess. 

Russell Johnson
russ at dimstar.net