[PLUG] Resolved: Limited Internet connectivity on Comcast

Dick Steffens dick at dicksteffens.com
Tue Aug 26 04:54:50 UTC 2014


On 08/25/2014 09:19 PM, dick at dicksteffens.com wrote:
> On 2014-08-25 22:00, Bill Barry wrote:
>
>> The link suggests using the reset button on the back of the modem, not
>> the
>> power button.
> I've tried that, too. It's one of the paper clip resets. One of the
> Comcast guys had me do that. I've tried it again, too, but it doesn't
> change anything.

I ran through the process of powering down both the router and the 
modem. I also disconnected all the connections on the router. Then I 
powered up the modem and waited until the Ready light was stable. Then I 
powered up the router and waited until it looked like it was booted up. 
Then I plugged in the Ethernet cable between the two. After waiting a 
little bit I plugged in the other Ethernet cables into the back of the 
router. It took only moments for my desktop machine to be connected.

I'll file this one under the heading of I must have forgotten to feed 
the elves earlier, and the granola bar I left out made them happy and so 
they made the net work.

Sigh.

Thanks for all the hand holding.

-- 
Regards,

Dick Steffens





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