[PLUG] Box not sending e-mail to my wife

Bill Barry bill at billbarry.org
Wed Jul 22 20:13:05 UTC 2015


On Wed, Jul 22, 2015 at 8:13 AM, Dick Steffens <dick at dicksteffens.com> wrote:
> I know, it's a weird subject. Here's the story:
>
> My wife does transcription work for her sister. Her sister has an
> account with Box, where she has folders for several customers. My wife
> is entered as a collaborator/editor (Box term) for all of those folders.
> When a customer uploads a file to one of those folders my wife is
> supposed to get a notification generated by Box. That notification
> stopped working in late June. She and her sister have been in contact
> with Box tech support, and recently got bumped up to a higher level
> tech. She provided detailed information showing step by step what
> happened and is no longer happening. The tech responded with the following:
>
> I've heard back from our email service client and they confirmed that
> the IP address 208.76.63.244 has been removed from the Comcast.net
> blocklist. They are going to confirm that there are no more bounces
> coming because of this but allows for the email notifications to be
> properly generated.
>
> Any idea how I figure out what 208.76.63.244 is associated with?
>
> I tried whois, but what it tells me doesn't mean anything to me -- at
> least in regards to how it affects her e-mail address.
>
>

Spam filters can cause this type of problem. Do you have spam filters
turned on for your Comcast account? Is there a way at Comcast to look
at mail that has been put in your spam box?


Bill



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