[PLUG] Ideas for accessing old SpiritOne hosted account data?

Russell Senior russell at personaltelco.net
Sun Dec 10 04:11:30 UTC 2017


They called me when they wanted money. Their online bill payment is also
broken, so I just waited to get a call. You can try mailing billing or
support. I was told that those are the only ones that work. What a cluster
fsck.

On Dec 9, 2017 8:02 PM, "Eric House" <eehouse at eehouse.org> wrote:

> Hi,
>
> I was one of the folks who stuck with SpiritOne too long, but instead of
> email I had a domain hosted on a VM with them. It went offline back in
> September when all else went south. They're at least claiming that email is
> working again, but nothing's been said about VMs, and of course none of the
> contacts on their site works.
>
> There appears to be something at the other end of my old static IP address,
> but it doesn't let me ssh in. Trying to connect to port 80 gets their
> generic SORRY cPanel page -- so it appears they still own the address at
> least. Not sure why something else is running there (on port 22 anyway.)
>
> I've long since rebuilt my server at another hosting service (Linode; happy
> with them so far) but would love to get at the data I had on the SpiritOne
> instance. Any ideas on getting in touch with them? Do they have an office
> one could walk into? Given that the phone number they list is "no longer in
> service" I'd expect to find it boarded up, but I'll happily be told I'm
> wrong.
>
> If worse comes to worst, I imagine they'll be in touch in April when the
> year I prepaid is up, as my credit card's changed and the number they have
> won't go through. :-)
>
> Thanks,
>
> --Eric
> _______________________________________________
> PLUG mailing list
> PLUG at pdxlinux.org
> http://lists.pdxlinux.org/mailman/listinfo/plug
>



More information about the PLUG mailing list