[PLUG] Finding a contact at SpiritOne

[David Fleck]

On Sun, 2017-12-10 at 14:31 +0900, Bryan Linton wrote:
> I initally wanted to receive a prorated refund, but at this point,
> I'd be happy to just know that my account has been cancelled and
> won't auto-renew or be sent to collections because of SpiritOne's
> inability to be contacted regarding the matter.
> 
> Does anyone know of *any* possible way I can get into contact with
> someone at SpiritOne?  An email, phone number, carrier pigeon
> address, or anything at all?


Some people have reported that billing at spiritone.com works, at least
some of the time.  If you use Facebook, you may want to check out https
://www.facebook.com/groups/1616813681672836/, the "Aracnet & SpiritOne
Refugees" Facebook group. You will find many fellow sufferers there,
and possibly some useful information.

Personally, we were billed monthly and in early Oct. I gave up on
trying to contact SO, called up the credit card co. and told them I
disputed the Oct. monthly charge, and any charges from then on. That
seems to have worked for us. I'm not sure how that will apply to your
situation, though.

Good luck-

-- 
David Fleck <david.fleck at mchsi.com>