[PLUG] dsl woes

Bob Vinisky bob at cherrycreekdaffodils.com
Sun Dec 17 21:08:17 UTC 2017


> On Dec 16, 2017, at 2:55 PM, Russell Senior <russell at personaltelco.net> wrote:
> 
> I am not sure he's able to ping an ip address off-site, but the
> reports have been too fragmentary to really tell.
> 

My reports were not making much sense partially because the entire issue has been so cloudy.

I now have the issue resolved (I think) - at least now all seems calm - and I think I’m in a better position to describe what happened.

All of your information gathering and pointers as to where to start pinpointing the culprit’s was spot-on, and, mostly already verified. My problem seems to have begun with mis-describing the actual problem. The first sign of a problem centered around an issue getting out of the modem and into the Internet itself. All of the signs from inside pointed towards DNS problems, or the like.

In actuality I now believe the issue was in the modem. When I was finally able to speak to someone at Frontier with Knowledge, he started me resetting various ip addresses, dos settings, turning dhcp off then on, etc.

I was starting to get the idea the next command was to be “now stand on one foot and make a noise like a chicken” <grin>. But his suggestions started to clear up the issues, all based on re-doing the settings on the modem.

Of course, by this time I had managed to trash the better part of my LAN along with screwing up the router! Finally got that all sorted out and now seem to have things again working properly.

The original DSL connection, from Aracnet, was handled by a Zoom 5792 ADSL Modem/Router and has worked flawlessly., so I saw no reason to use Frontier’s modem when switching over.

When they completed the switch, they wanted to send a rep out to “hook me up and set me up”. I got them to give me the login/password stuff and got the Zoom modem up while on the phone with them. For some reason they sent me a Netgear D2200D modem with Frontier stuff pasted all over it.

As part of getting tech support to even talk to me, I broke out the Netgear modem and am using it now.

Why the Zoom DSL modem got it’s brain scrambled is what I now would like to find out.

So many thanks again for the assistance. I’n strictly an amateur at this, but have been at it a good long time. Managed to keep together this smallish network of 3 Linux boxes as well as the router and a couple of Macs and phones and such, but it’s been working and working well since dial-up days, and I never saw a crash like tis.

Thanks

Bob

----
"If You want to Get Right ...
     ... Be Right"
        ... jld ...






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