[PLUG] Non-gmail users: any issues sending to gmail recipients?

Ali Corbin ali.corbin at gmail.com
Mon Apr 23 21:44:52 UTC 2018


On Mon, Apr 23, 2018 at 2:24 PM, Rich Shepard <rshepard at appl-ecosys.com>
wrote:

>   I've sent messages to someone with a gmail account and he has not
> received
> them. My mail log shows them being delivered; e.g., from this past
> Saturday:
>
> Apr 21 12:21:35 salmo postfix/smtp[11368]: 41D019927A:
> to=<redacted at gmail.com>,
> relay=gmail-smtp-in.l.google.com[74.125.197.27]:25, delay=2.1,
> delays=0.2/0.08/0.38/1.5, dsn=2.0.0, status=sent (250 2.0.0 OK 1524338495
> y6si6675205pgv.520 - gsmtp)
>
>   Has anyone else had difficulties getting messages through to gmail
> account
> users?
>
>   I don't know there's anything I can do on my end about this.
>
> Rich
>

First off, have them check their spam folder.  If the messages are in
there, have them 'show original message' and send you back the header
section.  That might tell you why gmail refused delivery.

A friend had the same problem.  I set up a gmail filter, just so that his
mail would get through, until he had time to troubleshoot the issue.  As I
remember it, his problem was that he needed a longer DKIM key.  What used
to work a few years back is no longer acceptable.



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