[PLUG] HP Color LaserJet 2500L: no color printing

[Tomas Kuchta]

It looks like your printer doesn't like your cartridges and communicate it
to your driver correctly. Perhaps it needs physical service.


On Wed, Aug 1, 2018, 6:17 PM Rich Shepard <rshepard at appl-ecosys.com> wrote:

> On Wed, 1 Aug 2018, Tomas Kuchta wrote:
>
> > Can the printer print color test page on it's own?
>
> Thomas,
>
>    Now, this is interesting. I tried printing the status page which is
> supposed to show a range of colors from each cartridge as well as
> information about the printer in black. All that appeared on page 1 was a
> few yellow boxes (a range of shades in each batch) and a narrow yellow bar
> across the top. The second page was blank.
>
>    Printing the demo page again produced only the yellow areas.
>
>    So, with a new black toner cartridge and both magenta and cyan
> indicating
> suffient material, none of them are printing.
>
>    But, when I printed a color .png image it was all in shades of grey. And
> CUPS reports this printer driver as:
> HP Color LaserJet 2500 - CUPS+Gutenprint v5.2.11 (grayscale, 2-sided
> printing)
> when it should be color and 1-sided printing.
>
> Rich
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