[PLUG] Posted messages generate strange response

Tom tomas.kuchta.lists at gmail.com
Tue Jan 2 18:49:36 UTC 2018


I do not that kind of response to my posts.

On Tue, 2018-01-02 at 08:57 -0800, Rich Shepard wrote:
>    WTF? The last couple of messages I've posted to this list produce
> a
> response such as this one:
> -----
> From support at webafrica.freshdesk.com Tue Jan  2 08:39:59 2018
> Date: Tue, 02 Jan 2018 16:39:05 +0000 (UTC)
> From: Web Africa <support at webafrica.freshdesk.com>
> To: rshepard at appl-ecosys.com
> Subject: Ticket Received - [PLUG] Increase font size on PDF file
> 
> This is an automated response confirming the receipt of your support
> ticket.
> [ticketheader_new.jpg]
> 
> Dear Rich Shepard,
> 
> Thanks for reaching out. We have received your request and an enquiry
> (ID:
> 35960) has been created for you. A member of our Support team will
> review your
> request and get back to you (usually within 48 hours).
> 
> To view the status of your enquiry or add comments, click the button
> below or
> log into your Webafrica Customer Zone.
> 
> View My Ticket
> 
> Thank you for your patience.
> 
> Kind Regards,
> The Webafrica Team
> 
> 35960:585582
> -----
> 
>    Can anyone here explain why, and how to stop this?
> 
> Rich
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