[PLUG] Open Source Help Desk software

[David Bridges]

We have quite a few customers who use osticket https://osticket.com
which is open source and can be downloaded and installed on your
server.  It seems to work quite well and is fairly simple to set up.

They also have hosted versions but that doesn't sound like what you are
looking for.

--
David

On Wed, 2019-07-03 at 09:09 -0700, Michael Downey wrote:
> Hi all; quick clarification below:
> 
> On July 3, 2019 8:58:51 AM PDT, Kevin Brooks <brooks at netgate.net>
> wrote:
> > We use a product called Cerb:
> > 
> > https://cerb.ai
> > 
> > We’ve been using it for years and have been happy with everything
> > it
> > does. It is open source (available on github) but only allows for 1
> > seat without a license. 
> 
> While Cerb does have its source code available on GitHub, it is not
> Open Source as it uses the "Devblocks Public License" which is not on
> the OSI list of approved licenses: 
> https://opensource.org/licenses/alphabetical
> 
> Good luck in your search and thanks to all who are sharing
> interesting options!
> 
> Cheers,
> Michael