[PLUG] Printer not reachable

Rich Shepard rshepard at appl-ecosys.com
Mon Nov 4 18:38:49 UTC 2019


I'm trying to get a Dell C1760nw color laser printer to work on the LAN.
It's a re-branded Xerox Phaser 6000B and, it turns out, a poor reputation in
the cups mail list. Trying to print a test page fails as the printer is not
found. Pinging also fails.

The printer is connected to the Netgear GS116 switch and the RJ-45 plugs are
snug at both the printer and switch ends.

The driver is available as an .rpm file and I used the rpm2tgz filter to
translate that to the Slackware package format. Installed it. There are also
two drivers (*6000B.ppd.gz and 6000N.ppd.gz). CUPS presented the 6000B when
I configured the printer.

While there are many Xerox Phaser and other printer drivers seen in the cups
printer configuration driver selection widget the only file found with a
search for Xerox is
/usr/share/ppd/cupsfilters/Fuji_Xerox-DocuPrint_CM305_df-PDF.ppd and there
are none when I search for 'xerox.' I copied the gunzipped ppd files to the
cupsfilter subdirectory but the issue seems to be hardware related: can't
ping the printer by IP address or host name.

Could the cat5 cable be the problem or is there a way I can determine just
why the printer is not seen on the network?

Regards,

Rich





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