[PLUG] Video conference hardware question

[Mike C.]

It's a pretty common paradigm that the best application support goes to
those with the largest market share.

For example, if I wanted to use RingCentral, I'd get a Plantronics headset
because they own the market for headsets and set the standard for features
and functions.

So I wasn't surprised when I did a search on RingCentral's Supportal on
"headset" and the first couple of hits was for Plantronics headsets.

The same is true for Logitech. They're the 600lb gorilla of desktop web
cams, so no surprises that was plug-n-play with RingCentral.

On Mon, Jun 1, 2020 at 1:32 PM Rich Shepard <rshepard at appl-ecosys.com>
wrote:

> Testing my hardware for a meeting tomorrow, I plugged in the Yamaha Cm500
> headset. pavucontrol showed both plugged into the desktop's front panel
> outlets.
>
> However, while ringcentral recognized the headphones for audio output it
> did
> not recognize the microphone, but it did recognize the one in the Logitech
> c925e webcam.
>
> As long as the webcam microphone works I'm good to go. I'm just curious why
> a web conference hosting software might recognize the headphone side of the
> Yamaha but not the microphone side. Any ideas from you folks with
> experience?
>
> Rich
>
> _______________________________________________
> PLUG mailing list
> PLUG at pdxlinux.org
> http://lists.pdxlinux.org/mailman/listinfo/plug
>