[PLUG] xsane cannot find device, diagnoistic help needed

[Ben Koenig]

Does it work when you log in as root?

On Tue, Mar 17, 2020 at 8:57 AM Rich Shepard <rshepard at appl-ecosys.com>
wrote:

> On Tue, 17 Mar 2020, Tomas Kuchta wrote:
>
> > This maybe sounds too basic.
> > Did you try to unplug and re-plug the scanner and reboot after building
> > sane?
>
> Tomas,
>
> The scanner was replugged but the only time I reboot the server/workstation
> is after a kernel upgrade.
>
> > Reasoning - USB devices are created at plug-in/detection event.
> Installing
> > a module could disrupt that.
>
> The same versions of sane and xsane were re-installed.
>
> > If yes, do you need scanner group membership to access the scanner. If
> > yes, and you add yourself to the correct group, do not forget to logout
> > for that to take effect.
>
> Nope. My backup is scangearmp2-3.70-1 and it works. Xsane worked a couple
> of
> months ago and I checked by LQ thread on the problem but didn't post the
> actual solution.
>
> The sane supported devices page shows the CanoScan LiDE 400 completely
> supported with pixma-0.27.0 and I have -0.34.0 installed.
>
> Thanks,
>
> Rich
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