[PLUG] please stop modifying the message body

[wes]

On Thu, Jun 3, 2021 at 8:52 PM Tom <tgrom.automail at nuegia.net> wrote:

> On Thu, 3 Jun 2021 14:44:21 -0700
> wes <plug at the-wes.com> wrote:
>
> > with this, they are basically avoiding responsibility for hosting
> > spammers.
> >
> > the level 3 listing happens when there are a large number of level 1
> > or 2 listings. meaning a significant volume of spam was reported from
> > linode-owned IP space.
>
> I don't think it's fair to say that Linode is "hosting spammers".
> Having run large mail servers on Linode before, and having people's
> accounts been hacked Linode provides a "reasonable time window" say
> like 48 hours which they will open an emergency ticket following an
> abuse report before they take any service disruption causing action,
> just as putting additional firewall rules in.
>
>
if they're serious about it, they would sign up for the blacklists
service's feedback loop so they can get automated reports every time an
incident occurs. they can take action on the customers abusing the system.
then they'll be delisted automatically.

the fact that this isn't happening is an indicator of linode's level of
care on the subject.

-wes