[PLUG] Internet providers

[Russell Senior]

Derek,

Did they need to do a new service drop to your house/building? Was it
underground or overhead? Did your install happen pre- or post-
transition to Ziply?

My house got CenturyLink fiber in 2015, installed by a contractor. In
fact, his helper didn't show up and I ended up helping (e.g. holding
tension on the service drop cable so it didn't sag into the street). A
few weeks later, a neighbor got installed and had 4 CenturyLink trucks
parked outside. I stopped to ask if they needed any help.

My mom still lives out in the burbs, and the possibility of switching
comes up occasionally.

On Wed, May 5, 2021 at 1:45 PM Derek Loree <drl at drloree.com> wrote:
>
> Their customer service makes Comcast look good, it took more than a week to get the service installed (they use a third party for the actual fiber runs) and after calling tech support 4 times, the speed is still not up to the advertised rate of 1Gig.  If it weren’t so inexpensive, I would have given up due to the frustration.
>
> Good luck,
>
> Derek Loree
>
> > On May 5, 2021, at 1:07 PM, Denis Heidtmann <denis.heidtmann at gmail.com> wrote:
> >
> > General Telephone -> GTE-> Contel-> Citizens Communications-> Verizon->
> > Frontier-> Wave Division (Ziply Fiber)  [Somewhat abbreviated story]
> >
> > Anybody have any experience with Ziply?
> >
> > Thanks,
> > -Denis
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