[PLUG-JOBS] Contract job at Intel, windows and unix system support
Ted Remillard
ted_remillard at yahoo.com
Fri Mar 11 05:36:37 UTC 2005
For more information about this job, contact Ted at (503) 712-8781
or send your resume to "Zhou, Xiaomei" <xiaomei.zhou at intel.com>
Job description
----------
This individual will work as a member of the NWEC team to provide
first
and second level Windows and Unix system support for Design
Engineers. Both UNIX and Windows admin skills are required.
Primary tasks include: answering user questions by telephone, call
tickets and
email. For those questions (should be less than 40%) beyond this
scope,
the candidate will be responsible for forwarding the request to the
appropriate Systems Engineer for resolution. Additionally, this
candidate
will be responsible for critical restoration of data from backup
tapes for
the end users; assisting end-users with troubleshooting problems and
in
clarifying the true nature of problems with system vs. application
vs. network; direct interaction with engineering customers.
Candidate
must have a BS/BA (or equivalent) and 5-7 years of directly related
experience and can demonstrate good communication and interpersonal
skills.
Good organization skills, high energy/motivation and customer
service
orientation are required as well as general knowledge of the
Windows/UNIX and/or CAD environment. Must be able to work with a
high
performance team in a rapidly changing environment. Professional
customer service
and communication skills. Detail oriented.
----------
Ted Remillard
ted_remillard at yahoo.com
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