[PLUG-JOBS] Sr. Systems Engineer @ Speakeasy in downtown Seattle

[Paul Charles Leddy]

This is a cool company. When I went to interview a couple years ago,
they asked me how I would design the data structure for an infinitely
dimensional game of tic tac toe. Geez, I didn't know the answer to
that practical question.

Anyways, this was a company that was really hip, now it has been
bought out by some big corporate types, so should be a much more
stable envs for those of you out there that love stability.

On Dec 12, 2007 11:42 PM, Garrett Honeycutt <ghoneycutt at hq.speakeasy.net> wrote:
>
> Please direct all questions and resumes to me off list.
>
> Thanks,
> -g
>
>
> Position summary:
> Speakeasy is looking for a NOC Engineer to work in its Network
> Operations team. You will be responsible for monitoring Speakeasy's
> network equipment and customers, working with upstream peers and
> providers, handling network transitions, and running network monitoring
> systems. You must also be willing to be on call and available to work 24
> hours a day, including weekends, possibly on a rotating schedule.
>
> Responsibilities:
> •Primary point of contact for all incoming trouble reports, service
> requests and customer communication for any service related issues.
> •Coordinate troubleshooting of network outages and trouble reports with
> circuit providers, customers and other Speakeasy groups if needed. This
> may include performing circuit testing with the carrier and/or customer
> head-to-head.
> •Coordinate customer contact for trouble notifications, updates and
> resolutions, as well as any necessary customer contact for the
> completion of service requests. This includes both email and telephone
> based communications.
> •Work with Speakeasy's Engineering and Customer Support groups to
> resolve trouble and customer requests when necessary.
> •Utilize the trouble ticketing system to track ongoing trouble reports
> and service requests.
> •NOC personnel are responsible for maintaining their individual ticket
> queue, in addition to picking up any tickets that require action from
> the NOC group queues.
> •Processing service handoffs from the Activations department
> •Provider maintenance event tracking/notification.
> •Participate in NOC project tasks as needed.
>
> Skills and experience required:
> •Strong networking skills; experience setting up Cisco/Junipers routers.
> •Experience operating & configuring various DSL/T1 CPE devices,
> •Experience dealing with T1 and Frame Relay circuits, circuit bonding
> and load balancing.
> •Familiarity dealing with Force Majeure, DDOS and network outage events.
> •Experience operating L2-L3 switching equipment from vendors like
> Foundry, Extreme, Cisco, Juniper, or Riverstone
> •Fundamental routing knowledge, including BGP, MPLS, OSPF.
> •Strong switching skills, experience with VLAN, Ethernet Trunking,
> 802.1q 802.3ad
> •Experience troubleshooting VoIP services, SIP and MGCP, at both the LAN
> and Network layers
> •Strong troubleshooting skills, physical layer and equipment configuration
> •Strong firewall and network traffic analysis skills
> •Physical layer diagnostic skills and testing equipment proficiency with
> ATM, Ethernet, Fiber Technologies, SONET
> •Experience utilizing and maintaining a centralized management system
> •Strong UNIX skills
> •IPV6, IP SEC VPN technologies, and multicasting network experience a plus
> •Ability to work "on call" outside of normal business hours
>
> Additional Information:
> Speakeasy offers a full suite of benefits, including full medical,
> dental, and vision coverage (100% paid for employees); a 401(K) plan
> with a company matching contribution; a transportation benefit; and many
> other excellent perks. We're looking for talented and highly skilled
> individuals to join our dynamic and fast-paced culture and contribute to
> Speakeasy's continued success.
>
>
> --
> Garrett Honeycutt
> Sr. Systems Engineer
>
> Direct > 800.556.5829x2555 Fax > 206.728.1500
> www.speakeasy.net
> Voice * Data * Managed Services
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