[PLUG-TALK] Customer satisfaction survey
Gregory Salter
winterbeastie at yahoo.com
Tue Jan 3 02:10:27 UTC 2012
Not even something to joke about, Mr. Lofstrom. this isn't Ogrish.com.
>________________________________
> From: Keith Lofstrom <keithl at kl-ic.com>
>To: Plug Talk list <plug-talk at lists.pdxlinux.org>
>Sent: Monday, January 2, 2012 4:17 PM
>Subject: [PLUG-TALK] Customer satisfaction survey
>
>My wife's business got an email "Customer Satisfaction Survey"
>from Century Link. The usual "we select the questions, we
>combine responses into a self-congratulatory numbers, we remain
>clueless until the competition takes away our customers" deal.
>It is amazing the lengths some organizations go to in order to
>avoid learning what their customers actually want them to hear,
>in the customer's own words.
>
>Then, based on Rule 43, I decided to go looking for the
>Auschwitz Customer Satisfaction Survey. I found 7180 google
>results for:
> Auschwitz "Customer Satisfaction Survey"
>though none for all four words quoted.
>
>So I guess somebody will need to write one. "Were the guards
>attentive and businesslike?" "Were the showers clean?" "Did
>you like our brand of Zyklon B?" "How do we compare to other
>concentration camps?" und so weiter.
>
>We could put the responses on punch cards, run them through
>our Dehomag Tabelliermaschine D11, and join the front rank
>of technologically advanced, customer-focused organizations!
>
>:-( :-( :-( for all who haven't yet figured that out.
>
>Keith
>
>--
>Keith Lofstrom keithl at keithl.com Voice (503)-520-1993
>KLIC --- Keith Lofstrom Integrated Circuits --- "Your Ideas in Silicon"
>Design Contracting in Bipolar and CMOS - Analog, Digital, and Scan ICs
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>
>
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