[PLUG-TALK] Recommended shop for that other OS
Dick Steffens
dick at dicksteffens.com
Sun Dec 11 06:17:30 UTC 2016
For several years we dealt with Pacific Solutions. Sadly, they are no
more. We are in need of a reliable shop to perform system administration
work on my wife's Windows 7 machine. It recently refused to let her log
in, complaining something about a bad user profile. The system had
booted, and we could connect from her laptop and were able to copy her
important files to said Win7 laptop and get her back in operation.
I Googled the error message and found several recommendations involving
creating new users and copying files from the old user. It sort of
worked, but not entirely. She uses Office 97, and we can't get a file
association working so she can open .doc files directly. Mind you, Word
97 can open .doc files just fine. But we're concerned there's something
bad we're not finding. So at this point we'd like to find a shop with
reliable techs who can figure out what needs to be done to fix her
machine. I could always just reinstall the software, since I have an
install disk, but then I'd have to install all her other software, as
well. If I end up having to do it, that's probably the safest, but I'd
like someone who works on that OS to have a go at getting her user back
in operation first.
As I said at the beginning, we would have taken the box to Pacific
Solutions where we bought the box several years ago, but they're no
longer in business. Does ENU do service on things they didn't build? Any
other recommendations?
Thanks.
--
Regards,
Dick Steffens
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