[PLUG-TALK] Contacting a human at Amazon

Michael michael at jamhome.us
Sun Oct 29 09:49:03 PDT 2017

On 2017-10-29 08:20, Rich Shepard wrote:
> Thursday I ordered a Ubiquiti ER-X router from Amazon and paid for 
> 2-day
> shipping (Saturday delivery). It did not arrive yesterday, but is 
> scheduled
> for delivery before 8:00 pm today. That's not 2 days. I want to contact 
> them
> to refund the shipping cost since they did not meet the 2-day time, and 
> I
> cannot find an e-mail address or phone number on their site.
>    Years ago I was able to find a contact point after a diligent search 
> but
> they must have removed that since then.
>    If there is no way to directly contact them I'll refuse the package 
> and
> file for a refund, then re-order it under the standard, free shipping
> option.
>    Any ideas on how to contact amazon?

What time of day did you place your order? There is a cut off for 
shipping on the day you order. Somewhere in mid-afternoon, around 3:00, 
if my quick check is typical.

       Michael Rasmussen, Portland Oregon
     Be Appropriate && Follow Your Curiosity

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