[PLUG-TALK] Contacting a human at Amazon
Michael
michael at jamhome.us
Sun Oct 29 16:49:03 UTC 2017
On 2017-10-29 08:20, Rich Shepard wrote:
> Thursday I ordered a Ubiquiti ER-X router from Amazon and paid for
> 2-day
> shipping (Saturday delivery). It did not arrive yesterday, but is
> scheduled
> for delivery before 8:00 pm today. That's not 2 days. I want to contact
> them
> to refund the shipping cost since they did not meet the 2-day time, and
> I
> cannot find an e-mail address or phone number on their site.
>
> Years ago I was able to find a contact point after a diligent search
> but
> they must have removed that since then.
>
> If there is no way to directly contact them I'll refuse the package
> and
> file for a refund, then re-order it under the standard, free shipping
> option.
>
> Any ideas on how to contact amazon?
What time of day did you place your order? There is a cut off for
shipping on the day you order. Somewhere in mid-afternoon, around 3:00,
if my quick check is typical.
--
Michael Rasmussen, Portland Oregon
Be Appropriate && Follow Your Curiosity
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