[PLUG-TALK] Contacting a human at Amazon

[Rich Shepard]

On Sun, 29 Oct 2017, Denis Heidtmann wrote:

> If you paid by credit card, protest the charge. This will force them to
> pay attention, and, as an added benefit, cost them much more than the
> shipping charge.

Denis,

   That's a thought. I suspect that their defense is that 2-day shipping
means delivery 2 days after shipping, not after ordering. They shipped it
Friday and USPS stuck it in my mailbox while I was food shopping. So they
delivered it two days after they shipped it, but three days after I ordered
it. Makes me wonder what they mean by 'same day delivery.'

   I try to avoid amazon whenever there are alternatives.

Thanks,

Rich