[PLUG-TALK] Can RJ-11 telephone wires differ?

[Tomas K]

So, are these cordless phones? You mention RJ-11 wires between the base
and handset - so it does not look like cordless. Though, I smell
something fishy - the handsets was in my past used to be connected with
RJ-9 not RJ-11.

You mentioned business phone - they were usually ISDN, these days VOIP
- neither would work with ordinary analog phone line.

If this is ordinary (meaning analog - not busines VOIP or ISDN)
wireless phone, is it analog line to digital DECT headset type phones?

If the handset(s) are DECT - are you able to communicate handset to
handset?

Did you pair the handset(s) with the base? Normally - they come pre-
paired, but that is not always guaranteed.

If Wireless - Does your headset have a display to confirm that the
batteries are connected and charged. In some instances the batteries
are inserted, but not connected or isolated as to keep the handset off
during the transport.

Perhaps faulty phone?

Tomas


On Sun, 2018-10-07 at 15:32 -0700, Rich Shepard wrote:
> On Sun, 7 Oct 2018, Tomas K wrote:
> 
> > Please try to describe the issue fully. Avoid or clearly separate
> > theories
> > and assumptions from real observations. Maybe also add how you
> > phone looks
> > like, what are you plugging it to - to wall line, fax machine or
> > VOIP
> > appliance.
> 
> Tomas,
> 
>    The wire with RJ-11 plugs on both ends that are for the business
> telephone
> number works with the Panasonic unit. This is real observations.
> There are
> no theories or assumptions about the new phone's handset not
> recognizing the
> base unit.
> 
>    The same wire does not work with the new VTech unit; that is, the
> handset
> reads "out of range."
> 
>    This is the same setup that has worked with different telephones
> over the
> past 25 years. It is connected directly to the telco; not VoIP, no
> cable, no
> nuttin' else.
> 
>    I'm letting the battery charge overnight by sitting in the powered
> base.
> The communications line is connected to the old Panasonic so calls
> can be
> received/made.
> 
> > That being said - I'd try to find a neighbor/friend with working
> > landline
> > and verify your phone there.
> 
>    There's nothing to verify. The phone is here. The line gets a
> dialtone
> (with the Panasonic, not the VTech). I can call my cell phone (from
> the
> Panasonic, not the VTech) and my cell phone can call the business
> number on
> the Panasonic but not on the VTech.
> 
> Rich
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