[PLUG] Re: Consumer Choice

[guy1656]

Paul Johnson wrote:
: On Thu, Aug 28, 2003 at 07:38:56AM -0700, guy1656 wrote:
: > I then let the companies know I am testing their customer service AS A
: > CONDITION of buying one brand in favor of another.
:
: The only way that message is ever going to sink in is if you send a
: letter to each company considered that they lost because of service by
: certified mail.

I actually do that about 40% of the time, too.

GLL