[PLUG] Xsane help, desperate

[John Jason Jordan]

On Sun, 6 Jun 2010 10:04:33 -0700
wes <plug at the-wes.com> dijo:

>On Sun, Jun 6, 2010 at 12:10 AM, John Jason Jordan
><johnxj at comcast.net>wrote:
>
>> On Sat, 5 Jun 2010 21:48:30 -0700
>> wes <plug at the-wes.com> dijo:
>>
>> >On Sat, Jun 5, 2010 at 9:26 PM, Mike Connors <mconnors1 at gmail.com>
>> >wrote:
>> >
>> >> >
>> >> > >http://www.sane-project.org/man/sane-plustek.5.html
>> >> >
>> >> > Thanks for the link. However, the config file already had the
>> >> > x-y positions at 0. And that is all you can set. That is, you
>> >> > can set the starting position of the x and y coordinates, but
>> >> > there is no setting for image area.
>> >> >
>> >> > The fact that it is scanning the left 3.99 inches just fine
>> >> > leads me to wonder if it has two eyes and one of them has gone
>> >> > blind.
>>
>> >> > Did you try using another scanning app, like say Kooka? I
>> >> > believe it uses the same XSANE library. It would be a good
>> >> > control for testing to determine if it really is a hw prob.
>>
>> >he mentioned in other posts that he not only tried other apps, but
>> >the same apps on other OSes as well. it can pretty much only be a
>> >hardware problem at this point.
>>
>> I only tried Jaunty and Hardy x86_64, live CDs. I wanted to try
>> Windows, but I have it installed only in VirtualBox OSE. The OSE
>> version doesn't do USB devices. And all the software I tried are
>> just different front ends for the same sane scanning program.
>>
>> It does appear to be a hardware problem, but I haven't given up 100%
>> yet.
>>
>>
>maybe try a 32-bit version of one of those liveCDs?

It always worked fine with all x86_64 versions of Ubuntu through
Jaunty. Just now I plugged it into my desktop with Intrepid x86_64 and
got the same results. 

The only non-hardware possibility is that there is firmware inside the
device which has somehow become goobered up. The scan bar that travels
back and forth under the glass is fully lit up as before. 

This morning I finally found Canon's tech support e-mail service. I
asked if I could get a service manual or if there is a repair depot
somewhere. But I paid $90 for it brand new several years ago, so it's
not worth spending a lot of money to repair. Used ones sell for $10-$30
on eBay.