[PLUG] PSU and Google Mail

[John Jason Jordan]

On Sun, 24 Feb 2013 18:17:07 -0800
wes <plug at the-wes.com> dijo:

>as an admin for several domains on google email hosting, I can say the
>following with some degree of certainty:
>
>aliasing one address to another is trivially easy. moving emails from
>one account to another is complicated and convoluted. I spend HOURS
>doing this.
>
>also: more than likely, no money changed hands between PSU and Google
>regarding moving email hosting. Potentially some paid support calls to
>work out details, but I seriously doubt anything beyond that.

Thanks for the observations.

It has been over a week and they have not succeeded in creating the
alias.

I can move the e-mails from the old account to the new one in a matter
of minutes with Claws-Mail, because both accounts are IMAP4. In fact, I
can just drag and drop entire folders from the old account to the new
one with the Claws-Mail GUI. In a matter of minutes Claws-Mail will move
the mails to the new account on the Google server. 

The problem is that the help desk people kept assuring me that I could
keep the old account (which was not correct), so I did not bother to
move the saved e-mails from my old account to the new one. Finally, the
old account was disabled. Now I cannot move the mails out of it to the
new account because I no longer have access to the old account. If only
someone would listen to me, enable the old account for 15 minutes, I
could resolve most of the problem. But the front desk people do not
have the authority to do this, and I can't get to anyone who does have
the authority.

In the meantime, Friday morning I received a phone call from a student
because his e-mail to me had bounced. I volunteer to help students in
their linguistics classes. For years professors have been giving out my
e-mail address (and sometimes my phone number, fortunately) to students
as a resource they can contact when they need help. There are hundreds
of these students and I have no way to communicate to them that I have
a new e-mail address. Not being reachable by students is a vacation for
me, but ultimately not good.

PSU is a very frustrating place.