[PLUG] Open Source Help Desk software

[wes]

I like RT. https://bestpractical.com/request-tracker

Might be a little overkill for a small team, but worth a look.

-wes

On Wed, Jul 3, 2019 at 7:04 AM Chuck Hast <wchast at gmail.com> wrote:

> Folks,
> The company owner is getting tired of a help desk app that we are using in
> company. I am
> trying to find an open source solution. The present one is all asp and it
> is better than any-
> thing I have used in the past, but the other day they did a system upgrade
> and appears that
> the db got whacked. There are other issues such as the fact that if you
> push it in the background
> on your phone (the app) when you got to pull it forward, it has to
> re-start.
>
> We service lab equipment, so we are looking for something that is for field
> service.
>
> Any ideas or recommendations will be appreciated.
>
> --
>
> Chuck Hast  -- KP4DJT --
> I can do all things through Christ which strengtheneth me.
> Ph 4:13 KJV
> Todo lo puedo en Cristo que me fortalece.
> Fil 4:13 RVR1960
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