[PLUG] Email question: incoming message to one domain blocked

[Rich Shepard]

On Fri, 9 Aug 2024, Ben Koenig wrote:

> Now that is definitely odd. As others have mentioned on this thread, this
> could be do to a blocklist issue that was resolved around the time this
> all happened, but that would be easily proved true/false by seeing if
> emails sent to the personal address are continuing to fail even after a
> successful send to the business domain.

Ben,

The missing part is being sent. I've no reason to call the company and have
them send an email to me.

> Also note that while the content is identical, there's no reason to assume
> that the sender's domain was not experiencing issues unrelated to you and
> the spamblocker. It could easily be that the repeated failures resulted in
> corrective action on their end that you simply don't see. Having them send
> a test email to your personal domain now would verify this.

Their web site would not let me register my product because the model number
I entered (while looking at the user guide next to me) was not recognized as
one of their products. They're probably running Windoze 98 still.

> Unless you plan on doing additional troubleshooting with them, I suggest
> labeling this as "CNR" and closing the ticket. If there really is a
> problem with the way your domains are configured then I'm sure it will pop
> up again.

I asked out of curiosity because 1) having a source black listed when a
message is addressed to one email domain, but not to another domain seems
strange to me, and 2) I'm not a network admin and have limited MTA
administrator experience (only on my network.)

Thanks,

Rich