[PLUG] VoIP question [RESOLVED]

[Rich Shepard]

On Thu, 13 Feb 2025, Ted Mittelstaedt wrote:

> That doesn't make any sense.  A landline phone right now is roughly $40 a
> month.  A landline business phone is around $80 a month.  Is this Ziply $15
> a month for some sort of VoIP phone?

Ted,

The $15/mo on the Ziply bill for my existing Panasonic phone with removable
handset replaces the federal, state, county, and other taxes that were on
the bill when the phone was connected by copper to Ziply. The ISP monthly
charges didn't change. Neither did the voice mail.

When I asked Ziply's business billing support about that fee I was told it
applied to only the VoIP connection.

HTH,

Rich