[PLUG] Still having printer issues

[Dick Steffens]

So it appears that the problem is not the driver. Maybe something inside 
the printer?

I hauled out my Windows 10 laptop and tried printing a test page. It is 
shifted to the right, too. I'll see what I can learn about how to 
diagnose the hardware.

-- 
Regards,

Dick Steffens



On 2/2/26 15:34, Dick Steffens wrote:
> No response from the HPLIP folks. So I tried printing from my laptop 
> (Xubuntu 20.04) and have the same problem with the text printed too 
> far to the right.
>
> I decided I'd try reinstalling HPLIP from Synaptic. I got the 
> following error message:
>
> E: Unable to correct problems, you have held broken packages.
> E: Error, pkgProblemResolver::Resolve generated breaks, this may be 
> caused by held packages.
> E: Unable to correct dependencies
> E: Unable to correct problems, you have held broken packages.
> E: Error, pkgProblemResolver::Resolve generated breaks, this may be 
> caused by held packages.
> E: Unable to correct dependencies
> E: Unable to lock the download directory
>
> After running a few sudo apt commands (which I didn't write down, 
> assuming they'd still be available) I was able to successfully run the 
> install from Sysnaptic. It ran, but none of the hplip programs appear 
> when I type hplip in the settings manager. I can run hpl and get HP 
> Device Manager, but I still get a page with the left edge printed in 
> an extra inch or so.
>
> Do I need to upgrade from 20.04, or 22.04 to be able to run power 
> management with multiple tabs? (Not sure why this would apply to my 
> printer issue).
>